For many start-ups and SMEs, one of the key challenges is getting access to the right administrative support when needed, without having to bring full time staff on board in the early days when budgets are tight. Complete VA is a South African based company with a solution. Entrepreneur Martie Cronje is offering a specialist Virtual Assistant service to those who need that little extra support.
Complete VA started in October 2016 to fulfill a gap in the market, and now they help business owners free up a day a week so they can focus on sales to increase their revenue by 30%.
Martie believes that you’re never too old to learn something new, thus Complete VA is expanding into the training arena, by educating admin staff with much-needed admin skills, while also training up and coming VA’s how to ‘cut it’ in the virtual world.
When you have a form, for eg. A new client take-on form, which needs to be completed, it looks more professional is the form can be completed online using Acrobat Reader and the text doesn’t move as you type as is the case with some word processing software.
Who in the office does what, when? What is the process flow to ensure that nothing falls through the cracks? See everything at a glance, by getting a visual representation of the process flow of every task in your office, whether onsite or virtually.
What are the special events coming up, and what arrangements need to be made? Do you have the time to contact the restaurant, find the gift, arrange for a flower delivery and ensure everyone is attending?
“When I started my business, I had no problem sending quotes and invoices, and keeping track of who has paid and who still needs to pay. Now my business has grown and it takes me so long to get these tasks done”
“I started my presentation and won’t have time to finish it.” “This new client requested the information to be sent in a presentation.” “I’m sending you the white paper, can you please put it into the presentation, according to the current headings?”
Martie is a professional Virtual Assistant with 30 years’ Personal and Executive Assistant experience in solving problems for her managers and helping them bring balance back into their lives.
During her employment in various industries, Martie learned quickly that an exceptional Personal Assistant is someone who perseveres, is determined and not scared to do what it takes to get a job done. This has often led to her getting involved in the business side as well as the personal side of her manager’s lives – which sets her apart from other virtual assistants; and earning her the nickname of fairy godmother.
As a little girl she dreamt of becoming a prima-ballerina. It became evident at a very young age that she had a natural talent for organising people as she spent many hours during school holidays teaching her older siblings and cousins how to stand up straight, curtsy and plié while trying to teach them ballet.
Complete VA was started in October 2016, with the drive and motivation to support and assist business owners and give them back time to grow their businesses.
Complete VA offers a complete virtual assistant experience, where confidentiality, honesty and integrity is of the utmost importance.
One thing that nobody knows about her is that Martie made her own wedding dress!
After doing such a great job in assisting on our behalf, there is no way that I am even going to attempt the work this month without your assistance. Your commitment and thoroughness in executing your work is just something to marvel at.
I actually don’t know what would have happened to me if you did not come onto the scene at the time you did, you were indeed a Godsend.
Martie did some admin work for me and I was totally impressed with her service of workmanship. She delivered on time as she promised and she helped so much with my admin work that I could not cope with. Her Microsoft office skills came through in her work. She is professional in all that she does. She comes highly recommended.
Martie is incredibly organised and efficient. No task is too big or too small. I have no hesitation in recommending her and her company to assist with any Administration tasks. She has extensive knowledge on all Microsoft Office products, and her skill set is impressive. She tackles each task with enthusiasm and professionalism. Martie maintains an extensive list of service providers she can refer to. Her support, efficiency, vision, planning ability and creativity assisted me immensely when I was President in our BNI chapter and powered her when she became President when my term came to an end.